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  PROPOSITION 65
 
 

 
Phone Number Home Customer Service
Home
Dakota Pastels
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FREQUENTLY ASKED QUESTIONS

ORDERING PAPER

How many sheets of paper is a minimum order?

What qualifies as a "sheet" of paper?

How many sheets do I need to order to get the 10+ quantity discount of 7%?

How is a package of paper or pad counted toward the quantity discount or the paper minimum?


ORDERING PASTELS

What is the softest pastel?

What if you are out of individual pastels on my order?

How do I know what is in a set?


SHOPPING ONLINE

How do I get the products in my cart?

Are the prices the same on the phone as they are online?

Can I purchase a gift certificate online?

Do you have a printed catalog?


SHIPPING & RETURNS

How can I get free shipping?

How are the individual pastels shipped?

How is paper shipped?

How can I get my order shipped faster?

How long will it take to get my order?

What is your return policy?

How do I make a return?


INTERNATIONAL ORDERS

Do you accept international orders? How are they shipped?

What is the cost to ship internationally?

Are there any international taxes or duties?


 

If you have any additional questions, please feel free to email any time or call 1-888-345-0067
Monday - Friday, 9-5, Pacific Time

 

 

 





 
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